Beyond the Bullet Points: Bad Libraries Build Collections, Good Libraries Build Services, Great Libraries Build Communities

Introduction:
In today’s rapidly evolving world, libraries are transforming from traditional repositories of books to dynamic community hubs. R. David Lankes, a renowned library and information science expert, once said, “Bad libraries build collections, good libraries build services, great libraries build communities.” This quote encapsulates the changing role of libraries in the 21st century. Let’s explore the significance of this statement and delve into how libraries are evolving to become vibrant community spaces.

Building Collections:
Traditionally, libraries were primarily focused on building extensive collections of books and other resources. While having a diverse collection is important, it is no longer the sole measure of a library’s success. A bad library solely focuses on amassing a large collection without considering the needs and interests of its community [1].

Building Services:
Good libraries understand that their purpose extends beyond collecting materials. They strive to provide valuable services to their patrons. These services can include reference assistance, technology support, programming for all age groups, and access to digital resources. By offering a range of services, libraries enhance the overall experience for their users [1].

Building Communities:
Great libraries go beyond collections and services; they actively work towards building communities. They recognize that libraries are not just physical spaces but also social and educational hubs. These libraries foster connections, collaboration, and engagement among their patrons. They create opportunities for learning, networking, and cultural enrichment. Great libraries become the heart of their communities, bringing people together and promoting a sense of belonging [1].

Examples of Community Building in Libraries:

1. Collaborative Learning: Libraries are increasingly becoming spaces for collaborative learning. They provide platforms for students, teachers, and community members to work together on projects, share knowledge, and exchange ideas. This collaborative environment fosters creativity, critical thinking, and innovation [3].

2. Programming and Events: Great libraries organize a wide range of programs and events that cater to the diverse interests and needs of their community. These can include author talks, workshops, book clubs, art exhibitions, and cultural celebrations. By offering such events, libraries create opportunities for people to connect, learn, and engage with each other [3].

3. Digital Inclusion: In today’s digital age, great libraries play a crucial role in bridging the digital divide. They provide access to computers, internet connectivity, and digital resources for those who may not have such resources at home. By offering digital literacy programs and training, libraries empower individuals to navigate the digital world and enhance their skills [3].

Conclusion:
The quote “Bad libraries build collections, good libraries build services, great libraries build communities” by R. David Lankes highlights the evolving role of libraries in the 21st century. Libraries are no longer just repositories of books; they are transforming into vibrant community spaces that foster connections, collaboration, and learning. By focusing on building communities, libraries become invaluable assets that enrich the lives of their patrons and contribute to the overall well-being of society.

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Learn more:

1. Bad libraries build collections, good libraries build services, great libraries build communities
2. Beyond the Bullet Points: Bad Libraries Build Collections, Good Libraries Build Services, Great Libraries Build Communities | BibSonomy
3. Theme Two: The 21st Century Reference “Collection” | Jackie’s Learning Blog