Past Issues of Link-Up Librarianship & Information Technology e-Newsletter[ Editor_ Mulugeta W/Tsadik, Librarian, Hawassa University, Ethiopia]


Consecutive Issues of Link-Up Click on the below links:

17. Link-Up, July Issue, 2021

16. Link – Up , May Issue , 2021

15. Link – Up , December Issue , 2020

14. Link – Up, August Issue, 2020

13. Link – Up, August Issue , 2019

12. Link – Up, June Issue, 2019

11. Link-Up , March Issue , 2019

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Inistitiyuutii Qorannoo Qonna Oromiyaa, Posted By Editor of Link-Up Library eNewsletter,28 December 2017


26056055_1973702759538550_2119700637378171770_nCoffee

Giddugaleessi Qorannoo Qonna Sinaanaa Machaaraa Waliin ta’uun sanyiii Bunaa Irratti Qorannooo Geggeessaa Jira

Akka Godina Baaleetti sanyii fooyya’aa Bunaa kanaan duraa waan hin jirreef sanyii ka’umsaa baasuuf Giddugaleessa Qorannoo Qonna Machaaraa waliin aanaa Harannaa Bulluqi fi Aanaa Dallaa Mannaatti Buna irratti qorannoo geggeessaa jiru. Sanyiileen Bunaa kunis godinichaa keessaa sanyii adda addaa walitti funaanuun haala qilleensa naannoo sanaan kan wal simu fi dhukkuba kan dandamatu buufata qorannoo lamatti sanyii Bunaa fooyya’aa kan ta’e qorannoon filachaa kan jiran ta’uusaa hubachuun danda’ameera.

Sanyii Bunaa buufata qorannoo kanneen keessatti argines sanyii buna kan duraan wal bira qabatamee yemmuu ilaalamu sanyiin filatamaa kun yeroo gabaabaa keessaattii kan omishaaf gahu fi dhukkuba kan dandamatu ta’u isaa abdii guddaa agrsisaa jira.

Here are important Resource and Links for all our Researchers and Staff
Institutional Email
www.iqqo.org/webmail

e-Forum on agriculture:
http://www.e-agriculture.org/

You can view here your Comments on Link-Up Librarianship & Information Technology e-Newsletter


We-Want-Your-Feedback

First off, hats off to everyone who has given me your comment

(through email & telephone, text message & as well as face to face)

in pertinent to Link – Up: Library eNewsletter.

Some recipients of Link -Up write thanking & appreciation message for this newsletter, for which the editor is grateful.

However, the editor always interested to know what else you would like to see in

Link-Up Librarianship & Information Technology e-Newsletter

It’s your newsletter, so the editor wants to make sure it contains what you want to see. Here it is below some comments of the readers/recipients of Link-Up within Hawassa University and beyond. Please Don’t Hesitate to Comment What You Feel. The editor is happy to hear & post your comments both (strong & weak) sides in pertinent to Link – Up Librarianship & Information Technology e-Newsletter

Your Comments on Link-Up, July Issue 2021

Dear  Mr. Mulugeta Thank you very much for the  Link up e Newsletter which is highly informative.  Congratulations for all your efforts. Hopefully we can provide some relevant information to be added on to the news Letter in the future.. 
Thanks and Regards

Prof.PAVANASAM NATARAJAN,
Ph.D., D.Sc.,F.Z.S. I., F.S.B.,F.I.E.S.,  F.N.A.A.S.,Professor of Aquatic Sciences and  Aquaculture,
Department of Biology,
College of Natural and Computational Sciences,
Hawassa University (HU),
P.O.Box-05, Hawassa, Ethiopia,
Email: drpnatarajan123@gmail.com
Mobile/Whatsapp: +251-969454307

Thank you Mulugeta for sharing this.
Stay safe!_________________________
Sheleme Beyene (PhD)
Professor at Hawassa University
P.O.Box 5, Hawassa, Ethiopia
Tel.: +251 462 205453 (Office)
       :+251 926 319890 (Cell)

      :+251 927 161514 (Cell)

Congratulations Message from Dr Susan J Whiting (Canada) to Dr Sheleme Beyene & link of soft copy books that are available to students and staff free of chargeREAD MORE

 

 

 

Your Comments on December  Issue 2020

Dear Mulugeta,
 
Greetings. Thank you very much for sharing the news letter and consistent communication.
 
With regards,
Ajebu Nurfeta (PhD), Professor,  Animal Nutrition,

Section editor, Animal Feeds and Nutrition, Ethiopian Journal of Animal Science
College of Agriculture,
Hawassa University,
P.O.Box 222, Hawassa,
Ethiopia
Tel (mobile): +251916032359
Fax: +251462206711
http://www.hu.edu.et/hu

Thank you Mule.
Show quoted text

 

Kind Regards!

Tadesse Fikre Teferra (PhD)
Assistant Professor
School of Nutrition and Food Science
College of Agriculture, Hawasa University
Hawassa, Ethiopia
 

Your Comments on August  Issue 2020

On Mon, Aug 17, 2020, 9:47 AM Sheleme Beyene <shelemeb@gmail.com> wrote:
Thank you Mulugeta for sharing these with us.
Highly appreciated!
 
Stay safe and healthy!
_________________________
Sheleme Beyene (PhD)
 
Professor

Hawassa University

P.O.Box 5, Hawassa, Ethiopia

Tel.: +251 462 205453 (Office)

       :+251 926 319890 (Cell)

      :+251 927 161514 (Cell)
 

Mulugeta Taye Received and Thanks Mulugeta

 
 

 

Your Comments on February Issue 2017

Dear Mulugeta:
I really appreciate your effort in succeeding in
continued issuance of your LINK-UP newsletter. It
is informative and your inclusion of current affairs
and some articles from external sources is really
fantastic.
I am happy to share my appreciation for your effort.
With Regards,
Tesfaye Bayu, Asst Professor, School of Informatics,
Coordinator, Research, and Postgraduate Studies,
Institute of Technology, Hawassa University, Ethiopia.

Dear Mr. Mulugeta
Thank you very much for the Newsletter. This a
good culture to be kept up.
With Regards
Alemayehu Regassa (Associate Professor)
Director, Research Programs Directorate,                                                                                  Hawassa University, Ethiopia.

Dear Mulugeta,
You did well. I think we should follow your footsteps.
Warm Regards,
Milkyas Hailu,
Director of Library and Information Services,                                                                             Haramaya University, Ethiopia.

Thank you Mulugeta.
This is one of a great strategy to advocate the profession
and to initiate others to follow a similar approach.                                                              Mesfin G. Director of Library & Information Services,                                                          Addis Ababa
University, Ethiopia.
Dear Mulugeta:
Thank you very much. This is really a very good culture that
every one of has to contribute in our profession.
Regards
Dr. Wendeawek Abebe Mengesha                                                                                                      Hawassa University, Ethiopia

Dear Mulugeta,
Greetings!!
Your work is commendable and inspirational.
That is our very purpose as professionals and
academicians. We will contribute our share.
Thank you very much.
Ayele Abdata (Librarian)
Dear Mr. Mulugeta,
Thank you for all the support extended during
our visit to your office. It was wonderful and real
experience sharing. I am thankful for all information
sharing regarding Link – Up, Library Newsletter
and other methods of promotion.
We are looking forward to continuous interaction
and long-term association.
Warm Regards, Dr. NARAYANA SWAMY RAMAIAH
Assoc.Prof, Dept of ECE, P.O. Box 21, AMIT, Arba
Minch University, Arba Minch, SNNPRS, Ethiopia

Dear Mulugeta,

Good Initiative!

What Ato Mulugeta doing is an example for all of us/Librarians. Now day’s librarian should have a good platform to discuss library issue, this is wonderful. I appreciate your effort of publishing Link-Up a great promotional tool in order to create awareness of Library profession and services among  Hawassa University community and beyond. Keep it up! I will be a member and contribute to link to share ideas and exchange experiences with the recipients of Link-UP – Library Newsletter.                                        Thank you,                                                                                                                                               Asher Milkyas
Library & Documentation Services
College of Agriculture, Hawassa University, Ethiopia 
P.O.Box 5, Hawassa, Ethiopia
Cell Phone:       +251916127885                                                                                                  Land-line:+25146220150        Email efrata.asher@yahoo.com & borenamilkyas@gmail.com

Dear Mulugeta,
It as an excellent job and congratulations on the good work!!
Regards,
Solomon Weldetensay
Librarian and Consultant
Addis Ababa, Ethiopia

Your Comments on August Issue 2017

Dear Mulugeta
Thank you so much indeed.
Regards,
Fishia Getachew (Ph.D.)
Academic Vice President
Hawassa University, Ethiopia
Dear Mulugeta
I thank you for sharing such very informative newsletter.                                                warm regards
Girma Aweke
Assistant University Librarian for Technical Processing & Country Coordinator of INASP
(International Network for the Availability of Scientific Publications)
AAU, Library
Addis Ababa, Ethiopia
Dear Ato Mulugeta,
Received with thanks.
Kindest regards
Melisew Dejene
Assistant Professor
PhD Fellow, CPDR, HU & NMBU, Norway
Hawassa University, Ethiopia

Hi Mule!
you are the wonderful Man really doing well, sharing good ideas.
Please don’t hesitate to do so continuing. I want to set my admiring.
we all are beside you!!
Girma Ali Woldyes
PPMD, Director,
Hawassa, University, Ethiopia
Dear Mulugeta
Greetings!!!
Thank you for the Newsletter. Can we have a hard copy of such Newsletter in our library?
With Best Regards,                                                                                                                      Alemayehu Regassa ( Associate Professor)                                                                                 Research Programs Directorate, Director                                                                                    Hawassa University, Ethiopia

Dear Mulugeta,
You are a great asset not only to the Hawassa University but to all of us who read this newsletter. Your work has really brought out the potential in me. I am very satisfied with my job and always eager to work harder to excel in my career. Thank you for giving us the opportunity to avail our publication on your Link-up.
Allah Dhekama Jara,
Ph.D. candidate at Jimma
University, Ethiopia Lecturer at Hawassa University, Ethiopia

Thank you for contacting the International Book Bank! Your message has been received.
Best regards,
International Book Bank Team

Your Comments on October Issue 2017

Dear Mulugeta,

Thank you very much! I was so impressed by Ato Desta Hardilo interview. Please pass my greetings to him and say CONGRATULATION. By the way, I have been Awassa College of Agriculture Librarian some 25 Years ago. So, if you have any senior staffs like Desta please pass my greetings to all your staff.

Best regards,

Kassa Tadesse
Head, Library
EiABC-Library
Ethiopian Institute of Architecture, 
Building Construction and City Development 
Addis Ababa University  
P.O. Box 518
Addis Ababa
Ethiopia
Lideta, Next To Federal High Court
Contact Details:-
 E-mail:-kassa.tadesse@eiabc.edu.et
             t.kassa@yahoo.com
 Phone:-
          Office: – +251 (0) 112 13 97 26 
          Cell: –    +251 (0) 911 47 00 19
Website: – http://www.eiabc.edu.et

Great work Mulugeta!                                                                                                                       We will be in Hawassa this month and we’ll be opening an exhibition and conduct a use conference- nice piece of news for your next issue. Let me know if you are interested.        Thanks,                                                                                                                                                    Tekle

I would like to thank your effort Mr. Mulugeta because I have seen many magazines please continue this effort.                                                                  Mohammed Ali, PPMD, Hawassa University. 

 
Dear Mulugeta,
Thanks, keep it up the good work.
Regards,
Dag Tewdros
 
Dear  Mule
Well received the Newsletter and appreciated. I wonder really what Dr. Abebe has been doing for some school libraries. I will let you know and contact Dr. Abebe when something is there to donate.
kind regards
GIRMA AWEKE
ASSISTANT UNIVERSITY LIBRARIAN FOR TECHNICAL PROCESSING AND
COUNTRY COORDINATOR OF INASP
ADDIS ABABA UNIVERSITY LIBRARY
P.BOX. 1176
ADDIS ABABA,ETHIOPIA
MOBILE:   +251 911 03 95 93
OFFICE:  +251 11 123 10 72
 
 

Excellent Newsletter, The more the word is the more support it is good.                          Abebe Kebede                                                                                                                                       Associate Professor of Physics at NC A&T State University and Higher Education Consultant, NC A&T State University. Temple UniversityGreensboro/Winston-Salem, North Carolina Area

Good job Ato Mulugeta,                                                                                                                      On top of sharing such points by email, I would like to encourage you to contribute articles for the University newsletter and also write us points that might be shared on the University web.                                                                                                                                       Regards,

Atkilt Esaiyas Etisso (MSc)

Communications & Marketing Corporate Directorate, Director

Hawassa University, Ethiopia

Phone: +251 961399043

ccmd@hu.edu.et, atuesu@gmail.com

http:// http://www.hu.edu.et/hu/

Your Comments on December  Issue 2017

Dear Mr. Mulugeta,

Greetings! I really appreciate what you did. This is a kind of professional development plus knowledge management and sharing.

Asaye Birhanu Senay  

Jimma University

Skype: asaye.birhanu

Mobile: +251-912 476013 

Office: +251-471117824 

Website: http://ju.edu.et/library/

Regards 

Dear Mulugeta 

Thank you very much for sharing this valuable information.

Regards

Wendeawek Abebe Mengesha   (PhD)

Dear Mulugeta W/ Tadik

I have nothing to say, your endeavor testament your ability to make difference. This is the most wonderful and excellent issue of your publication. On behalf of the college community of Agriculture, I would like to say you thank. May God bless you for your immediate response which I requested you to promote TEEAL in Link- up   .. KEEP IT UP!!!

Asher Milkyas

Library & Documentation Services

College of Agriculture, Hawassa University

P.O.Box 5, Hawassa, Ethiopia

Cell Phone:       +251916127885

Land-line:          +251462201502

 Email efrata.asher@yahoo.com & borenamilkyas@gmail.com

Your Comments on June, Issue, 2018

In short, ANJETEN ARASKEW as always!!!!!!!!!!

Gashaw Meteke (PhD)
School of Plant and Horticultural Sciences,
College of Agriculture, 
Hawassa University
P.O.Box 5, Hawassa, Ethiopia
Cell Phone:       +251911378332

Land-line:          +251462206696
 
 
 
 

Your Comments on September , Issue, 2018

Thank you dear for monthly update. 

ASS. RESEARCHER(M&E) • ETHIOPIA PUBLIC HEALTH INSTITUTE
 
 
Dear Mulugeta
Many thanks for your current information

Amelework Wube Melike

Ethiopian Civil Service University
Library and Documentation Directorate Director
P.O.BOX 5648
Tel. 251- 011-6-465028
Mobile – 251-0911710320
       or wubeam@yahoo.com
Website: www.ecsu.edu.et
Addis Ababa
Ethiopia
 
 
Thank you Mulugeta for sharing the information .We will read and also share to our colleagues too.
 
with regards,
Almaz Shale
 

Your Comments on March , Issue, 2019

Thank you, received! Keep up!
Anteneh Wasyhun (PhD)
Assistant Professor in Educational Leadership and Management,
Associate Dean for Acad. Affairs, College of Education,
Hawassa Univetsity, 
Ethiopia,
P.O.B. 05.
antenehwasyhun@gmail.com

Received,Thanks Mule!                                                                                                                         Temesegn Olango                                                                                                             temeola@gmail.com

Dear mule thank you for sharing me this info                                                                        Regards,                                                                                                                                                  Sileshi Negash                                                                                                                                          CCMD, Editor

 
 
 

3 Tenets of Customer Service, Posted by Sarah Nichols on 9/7/2017


imagesNobody cares how much you know until they know how much you care.” The origin of this quote is unclear, but it is often cited in the education sector during discussions about how best to motivate students and improve teaching skills. The concept is equally relevant to customer service and therefore applies to librarians and other information professionals.

Letting your clients know you care requires some level of individualized attention, even when you are crazily busy, and has a serious impact on customer satisfaction and your library’s brand. Here are a few observations from my own recent experiences as a client.

  1. Customer service is the front line; make sure it’s not just a façade

I recently stayed at one of those Victorian-era hotels reverently described as “The Grande Dame” by residents of the small city it anchors. It’s now owned by one of the larger corporate hotel chains, and while it’s still beautiful outside, sadly, evidence of its decline is everywhere once you enter. It’s visible not only in the physical plant but in the lack of customer service and the general laissez-faire attitude of the staff. In their patio restaurant, we were ultimately served by a young man whose shift was over, but who observed on his way out that we were being ignored by his colleagues. He was just great and represented “The Grande Dame” exactly as they certainly would have wished back in their heyday. He even spoke about the hotel’s history. We made sure to seek out his manager when we checked out and gave him a glowing review. It was clear he was disappointed in his coworkers, and he really cared about treating us well and representing his employer well. Sadly for the hotel, that enterprising fellow probably won’t stay long and they’ll lose a great employee with a strong commitment to customer service.

2. Tech really can support!

I had a similar experience with my telecom provider’s online chat service. I always dread phoning them but have found I get a faster response with their chat app. During my most recent chat, I got truly excellent service from a delightful and helpful representative. You know how it can be a bad idea to use emoticons in email or texts, especially if you don’t know the recipient very well? It turns out they are really appropriate to an online support chat experience; he used them to punctuate his remarks to me, and because of that I felt he tried to personalize our interaction. This gave me confidence that he would try hard to resolve my problem, which helped me be a bit (lot!) more patient—and he ultimately did so.

3. Disappointment trumps everything

As a customer, if you are left with the feeling that the service provider doesn’t care about you, it is a very powerful and lasting impression. Recently, I had the special opportunity to travel internationally via a new class of service on one of the major airlines. The outbound flight was really enjoyable, with personal attention, great food, comfortable seats and bedding, and lots of goodwill. We were actively looking forward to the return flight, but it turned out to be the exact opposite experience. My companion said it was the most money he’d ever paid to be treated poorly! Neither of us will make the investment again, and I’m even looking at other carriers for my usual economy class travel because I now feel so negatively. Last impressions can be more powerful than first impressions, and if they’re disappointing, it’s very difficult for the service provider to recover.

I think there are a few lessons for librarians in those experiences:

  • Formalize your team’s commitment to customer service through your departmental mission statement and in your performance metrics. Library staff represent the department in each client interaction; make sure service is an enduring value.
  • Leverage a variety of channels and methods to deliver good service, including remote desktop apps (and judiciously applied emoticons!). Technology can be your customer support friend when you use it to facilitate personal exchanges.
  • Remember what your clients will remember: the last impression is critical to their perception of the library’s value. If it’s good, they’ll be fans and advocates, giving you support when you need it.

 

Tips to Increase Innovation Capacity in your Library


 

ideas-hs

 

1. Get out of your box!

It is unlikely that you are the alpha user profile. Understand that. I know that as a librarian I am pretty limited in my ability to truly connect with the challenges faced by newbie library, web, portal, or database searchers. I am not saying that I can’t overcome this, but I have to be explicitly aware that my training, biases, and experiences have forever changed me and my perceptions of the information world. It also means that when I am designing services for other professions like civil servants, faculty, lawyers, doctors, or engineers, I have to keep in mind that I need to be aware of and prioritize their needs and competencies over my own. I find that it pays to remind myself that I am not trying to create products and services for mini-librarians and that this would be a poor goal in the first place. I need to understand a user’s context and needs and not project my own onto them. For instance, it is likely that the end-user doesn’t actually want ‘information’ but, more likely, wants to be informed, entertained, taught, and/or transformed in some manner. Users want to find and discover, not search. Libraries are great environments for that.

2. “Productize”

Be able to physically point at your product or service. Many library products and services are intangible, and that’s a problem. Until we can name them and point to them as if they were tangible services or products, they will be undervalued and underappreciated by our users. It will also be difficult for our supporters to articulate what it is that truly makes their library experience transformational. For instance, branding your service and tying your real name and institution to the brand is essential. Look at how much more successful library OPACs, portals, intranets, and websites are when they are associated with a strong branding program and marketing plan. I love the special branding some Lucidea clients have put on their catalogs and intranets. Also, learn how much more articulate we are about our traditional services when a new element arrives. For example, traditional reference work now describes itself much better as virtual reference and instant messaging reference services were introduced. It focused the mind on what value is being delivered and the individual strengths of face-to-face and virtual reference services. The Amazon.com book suggestion feature-challenged reader advisory services to stretch, and the impact of Google on professional database positioning needs no illustration.

3. You can’t step in the same river twice

This is ancient wisdom. Heraclitus—’No man ever steps in the same river twice, for it’s not the same river and he’s not the same man.’ It implies, in our context, that our knowledge of new information or technology developments means we probably cannot see the potential pitfalls or even its great potential. I remember when AltaVista was first introduced, and many colleagues said that this couldn’t be the future of searching. After all, it had no fields, no true Boolean, and it didn’t allow the use of set searching! How could this be the future of online searching? Then along came relevancy ranking driven by the search engine’s algorithm—again pooh-poohed by my colleagues (and me for a while). Then along comes Google Scholar and I hear the same refrain. This time I am not so sure. After all, Google Scholar is still an infant. Can you point to someone’s beautiful baby and criticize her as being a lousy accountant? Keep yourself open to the movement of the river—it’s always changing and the river is strong. “In the confrontation between the stream and the rock, the stream always wins; not through strength, but through perseverance.” (H. Jackson Brown) Just look deep into the Grand Canyon and see the power of steady progress. Today we must invent a future for libraries that exist in a world of users who are literally changed in their perception of information use and the role of technology.

4. Remember FABs

Understand the differences between features, functions, and benefits. It’s easy to design hundreds of features and functions into a product or service. It is hard to know which ones are the most important to each user. The true skill is in knowing the benefit of each. Who is deriving the benefit: the end user? Administration? The intermediary? The vendor? Knowing exactly who derives the ultimate benefit helps you decide who wants your product or service. If it doesn’t meet someone’s true need, then seriously question whether it’s worth doing. It should also meet the need of your priority target user. Then you must market and sell the benefits to your users—not the features and functions. Imagine an ATM at the bank that was marketed as buttons that tell you your bank balance – instead of as a convenience! Some features just don’t need to be seen by end users—such as statistics.They can be collected, but can they be presented in an understandable visual that describes trends and issues?

5. Don’t assume; TEST

You may believe that you understand your customer. You may even have been a customer or ‘ordinary’ person or ‘normal’ user in a past life. You may think you know what the user will do in nearly every situation. Don’t believe it. There is nothing more humbling than discovering the infinite variety of user paths, behaviors and thinking patterns out there in the real world. It’s a bowl of gourmet jellybeans out there with a few M&M’s thrown in for good measure! Chant this mantra—‘I will test my assumptions, I will test my assumptions.’ It’s better to be humbled in your beta test than embarrassed in the marketplace. For example, I led advisory boards of research lawyers and librarians for many years until we realized that testing with ordinary legal end users was desperately needed too.

6. Observe

Don’t just ask your clients what they do, will do or want. OBSERVE them. It has been my observation that users can’t, won’t or don’t tell you what they are really doing online or on the web. When I watch them I see all sorts of user behaviors that are interesting and generate useful insights. Some theorists claim that retrospective coherence (or the ability to make sense of something after the fact) causes this contradiction. Also, users just can’t imagine how much better something can be. They only want to satisfy a need, and get frustrated when there are barriers to that satisfaction. By watching their real behaviors and workarounds (and sometimes using keystroke trackers or cams) we see where frustration occurs and can start to think more creatively about ways to improve that website or search experience. For example, in the nineties we saw that many using the EDGAR database were re-entering the data into spreadsheets. Voila! Downloading .csv files for easier workflow integration was a valued feature.

7. Have a vision and dream BIG!

I try to be future focused. We know we can’t build the future without ideas and energy. I have seen the power of vision in every workplace I have been employed in. When it is absent the workplace is missing something and verges on the horrible. When a shared vision is present we have achieved great things. When the vision doesn’t have enough stretch in it, things seem mediocre. Think back to great work environments you’ve worked in, or great leaders you’ve worked with (not for) and you’ll usually find there were some great and compelling visions at work. Those who don’t dream big or have a vision are doomed to an endless experience of the present. I hope they love the way things are.

8. Ask the three magic questions:

  • What keeps you awake at night?
  • If you could solve only one problem at work, what would it be?
  • If you could change one thing and one thing only, what would it be?

These questions aren’t just for you unless you’re focused on solving library problems. They’re for your audience. I have discovered that these questions are truly magic. They start conversations with users rather than delivering simple answers. They’re open-ended instead of closed yes or no questions. Just set the context and ask away. I have used these questions with primary school kids, titans of industry like Bill Gates, librarians, IT managers and cabinet ministers. These questions work every time to delve deeply into users’ needs and personal goals. The interviewees always stop and think—and that’s great. When we are armed with that knowledge then our libraries are unstoppable.

9. Never underestimate the customer

Our customers (users, clients, learners, colleagues, partners, et al.) come with an infinite range of skills and abilities. While we may strive for simple we have to avoid being simplistic. Never shoot to please the lowest common denominator. That strategy ensures that you’ll displease the widest range of users. For example, some love the Google interface with loads of white space. It is clean and spare. It also forces users to find the information density and the deeper information they need elsewhere. The most popular websites our users use (CNN, ESPN, CBC News World, USA Today, etc.) are deftly dense and people survive fine. Users have demonstrated an amazing elasticity to adopt complex solutions to their information and life problems. We can’t force too much on them at once, but we shouldn’t ascribe this learning curve to an inability to adapt—it just takes time. We need to take advantage of our users’ ability to handle a great deal of information on a screen and to provide more context and content at the same time. They’re ready for more density.

10. Seek the real customer

This is harder than it sounds. There are always important stakeholders in any product. For example, a simple website for students can involve teachers, administrators, IT folks, librarians, content creators, parents, curriculum developers, and, just by the way, the kid. Whose needs must absolutely be met and whose needs take the second seat? It’s a very hard question and I’ve seen development teams have serious debates arguing for one focus over another. Either way, make sure you meet the needs of the real end-user—and there may be more than one segment. Many a product has failed by meeting the needs of the wrong population. (Just ask yourself the simple question for each feature and function—who cares? Perhaps a simple example: If I add DRM to this product, who cares? The end user? Administrators? The content provider? Hmmm.)

11. Respect diversity

There’s an enormous amount of diversity out there and it is not just traditional diversity around income, gender, sexual orientation, race, culture, ethnicity or language. Of particular interest to information, professionals is a diversity of information literacy skills, learning styles and multiple intelligences. There is a significant body of research in the education and library sciences that should be understood here. That’s where the research is being done about understanding persons and not just technology—the person behind the screens! I have found that spending time learning from the works of Bloom, Gardner, and Piaget in the fields of learning and intelligence pays off richly in a better understanding of user behaviors.

 


Stephen Abram is a popular Lucidea Webinars presenter. He is the past president of SLA, and the Canadian and Ontario Library Associations. He is the CEO of Lighthouse Consulting and the executive director of the Federation of Ontario Public Libraries. He blogs personally at Stephen’s Lighthouse. Watch for his new book from Lucidea Press on management tips for librarians, coming in autumn 2017!

 

 

ምርጥ ሃያ ስለመፅሐፍ የተነገሩ አባባሎች!


መምርጥ ሃያ ስለመፅሐፍ የተነገሩ አባባሎች!
(በእኔ የተመረጡ እና የተተረጎሙ)
(እ.ብ.ይ.)

ወዳጆች ዛሬ የንባብ ባህላችን እንዲዳብር ሊያነሳሱን የሚችሉ ስለመፃሕፍት የተነገሩ የተለያዩ ሠዎችን አባባል ዛሬ ልንዘክር ብዕራችንን ከወረቀቱ አገናኝተናል፡፡

መፅሐፍ የሚሠጡት ጥቅም የታወቀ ቢሆንም በማንበብ ብቻ ግን አዋቂ መሆን አይቻልም ባይ ነኝ፡፡ ምክንያቱም መፃሕፍትን ከማንበብ ባሻገር በንባብ ያገኘናቸውን ሃሳቦች ከሃሳባችን ጋር በማስተያየትና በማሻሻል፣ በማሠላሠልና በማስተዋል አዲስ ሃሳብ ካልፈጠርንበት መፅሐፍ ማንበብ ሳይሆን መፅሐፍ መቁጠር ነው የሚሆነው፡፡ ባነበብነው ሃሳብ ተገዝተንና አዲስ የባህሪ ለውጥ ወይም አዲስ ነገር ካልፈጠርንበት ማንበባችን ዕውቀት አይሆንም፡፡ ምክንያቱም ዕውቀት ስንል በተጨባጭ በተግባር የሚገለፅ ነውና፡፡

ለማንኛውም አባባሎቹን እነሆ እላለሁ..! ሃሳብና አስተያየታችሁ የተጠበቀ ነው፡፡ መልካም ንባብ!

  1. ‹‹መፅሐፍ አንድ ቁምነገር አለው፡፡ ይሄም እግርህን ከቤትህ ሳታነሳ ዓለምን እንድትዞር ያደርግሃል›› (ጁምባ ራሂሪ)
  2. ‹‹አንባቢ ከመሞቱ በፊት አንድ ሺ ኑሮ ይኖራል፡፡›› (ጆርጅ ማርቲን)
  3. ‹‹መፅሐፍት ተንቀሳቃሽ አስማቶች ናቸው›› (ስቴፈን ኪንግ)
  4. ‹‹እንደመፅሐፍ ያለ ታማኝ ጓደኛ የለም፡፡›› (ኸርነስት ኸርሚንግወይ)
  5. ‹‹ አንድ ነገር አንርሳ! አንድ መፅሐፍ፣ አንድ እስኪብርቶ፣ አንድ ሕፃን፣ አንድ መምህር ዓለምን መለወጥ ይችላሉ፡፡›› (ማላላ ዮሶፍዜ)
  6. ‹‹ዓለም መፅሐፍ ናት፡፡ ዓለምን ተጉዘው ያላዩ መፅሐፍ ይግለጡ፡፡›› (ቅዱስ አውግስጦስ)
  7. ‹‹መፅሐፍ በየዕለቱ የሚያጋጥመንን የህይወት ጉድፍ የሚያስወግድልን የነፍሳችን ማጠቢያ ነው፡፡›› (ያልታወቀ ሠው)
  8. ‹‹ማንበብ ለአዕምሮ ሲሆን አዕምሮም አካላችን ምን ማድረግ እንዳለበት ያቀናጃል›› (ያልታወቀ ሠው)
  9. ‹‹መፅሐፍ ከባድ መሆን አለበት፡፡ ምክንያቱም ዓለሙ ሁሉ በእርሱ ታጭቋልና፡፡›› (ኮሜሊያ ፈንክ)
  10. ‹‹ዛሬ አንባቢ የሆነ ነገ መሪ ይሆናል፡፡›› (ማርጋሬት ፉለር)
  11. ‹‹ዛሬ ልታነበው የምትችለውን መፅሐፍ ለነገ አታቆየው፡፡›› (ያልታወቀ ሠው)
  12. ‹‹ካነበብኩ መላው ዓለም ለእኔ ክፍት ነው፡፡›› (ሜሪ ማክሎድ ቤቱን)
  13. ‹‹አንዳንድ መፅሐፍት ነፃ ይተዉናል፡፡ አንዳንዶቹ ደግሞ ነፃ አድርገው ይሠሩናል፡፡›› (ራልፍ ዋልዶ ኤመርሠን)
  14. ‹‹መፅሐፍ ወደፊት ልንሆን የምንፈልገውን የያዘ ህልማችን ነው፡፡›› (ኔል ጌማን)
  15. ‹‹ቤተ-መፃሕፍቶች ልክ እንደጥሩ ትዝታ መዓዛቸው ያውደኛል፡፡›› (ጃኩሊን ውድሰን)
  16. ‹‹መፅሀፍ አስተሳሰባችንን የሚያቀጣጥል መሣሪያ ነው፡፡›› (አላን ቤኔት)
  17. ‹‹እኔ በቀላሉ የመፅሐፍ ጠጪ ነኝ›› (ኤል ኤም ሞንቶጎሞሪ)
  18. ‹‹ሌላ ሠው ያነበበውን ብቻ እያነበብክ ከሆነ ሌላ ሠው የሚያስበውን ብቻ ነው እያሠብክ ያለኸው፡፡›› (ሐሩኪ ሙራካሚ)
  19. ‹‹ቤት ያለመፅሐፍት ማለት አካል ያለነፍስ ማለት ነው፡፡›› (ሲስሮ)
  20. ‹‹ተራ ሠዎች ትላልቅ ቲቪ አላቸው፡፡ ብልህ ሠዎች ግን ቤተመፃሕፍት ናቸው፡፡›› (ያልታወቀ ሠው)

______________________________
እሸቱ ብሩ ይትባረክ (እ.ብ.ይ.)
ማግሠኞ ታሕሳስ ፲፯ ቀን ፳፻፲ ዓ.ም.

Good Luck Wishes to the Former Coworker- Mr. Sorsa Dana, Composed & Posted By an Editor of Link -Up Library eNewletter, December 25,2017


 

 

ሰሶ
 Mr. Sorsa Dana Dikaso, the Former  Co-worker 

 

Ato Sorsa Dana Dikaso has born in 1954 Eth.C. and completed Primary School at Wolayta Sodo Damot Waja; Junior secondary School at Ligaba Beyene Ababa Sebeseb Secondary school & High School at Hawassa Tabor Secondary High School. Finally, he has studied his BSc at Hawassa University.

He has been retired recently in 2009 Eth.C. he served at Hawassa University for almost  39 years in different positions as library staff:

  • 1969-1988, Library Assitant G2 
  • 1988-1999, Library Assistant G1
  • 1999-2005, Intermediate Library Assitant 
  • 2005- 2007, Technical Processing Head 
  • 2007-2011, Senior Library Assistant
  • 2011- 2016, Social Science & Humanities  College Library Head

Beyond librarianship during his stay at Hawassa University as his personnel file indicates he has served as a member of different work task committees at Hawassa University.

 

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Mr. Sorsa Dana while he was giving documentation service to academic staff at Awassa College of Agriculture Documentation Section, Mr.  Sorsa Dana was known within Hawassa University library environment by the nickname a moving encyclopedia due to that he is well acquainted and familiar with the library resources inside the stock of the library.

 

In memorial of the former coworker to post or say something on Link-Up Library eNewsletter, I call to him and questioned him how do you do after you have been retired from Hawassa University?  

 

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 Currently, Ato Sorsa Dana, Library Head,  at Zion Technology & Business College 

 

on our telephone conversation, he has said to me even though  I have been retired from HU I am still strong beside he informed me that currently he has been recruited being a Library Head at one of Private College situated in Hawassa, SNNPR, Ethiopia named Zion Technology and Business College, finally he said retirement is the beginning of life, not the end. Wishing to him Happy Retirement time I have concluded my telephone conversation.   

 

Sorsa Dana Dikaso Profile:

He holds his Bachelor of Science Degree in RDFS in 2010 G.C. from Hawassa University College of Agriculture. Besides he has been trained :

  • LIBRARY IN-SERVICE TRAINING  conducted by Addis Ababa University Libraries
  • Electronic Library Resources Training Workshop on TEEAL and AGORA for Ethiopia offered by under  the leadership of Information Training & Outreach  Centre for Africa(ITOCA) and Cornell University’s Mann Library in partnership with Hawassa University & Research 4 Life
  • Competency-Based Human Resource Management a training conducted by Ethiopian Management Institute
  • A short-term training on Geographical Information System (GIS) which is organized by Hawassa University ICT directorate
  • A short-term training on SPSS (Statistical Package for Social Science ) organized by HU ICT Directorate
  • A short-term training on basic computer application, Internet skills,  Printer  & file sharing  which is organized  by HU ICT Directorate
  • the study of Chinese Language & Culture Program: Basic Chinese – Level One conducted by Chinese Language CEntre at Hawassa University.

 

Contact Address:

                                 Email: <sorsa.dana@yahoo.com> 

                                 Mobile Phone: +251  0916829036

 


Some Recommendation Letters and Awards are given to  Sorsa Dana during his stay at Hawassa University

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images     Some-People-Just-Know-How-To-Bring-Out-The-Best-In-Others.-You-Are-This-Type-Of-Coworker-Thank-You-For-Everything-You-Did.-Good-Bye-And-Good-Luck1

 

 

 

 

 

 

 

 

Call for Papers, Sent to Link-Up by Atkilt Esaiyas & Posted By an Editor of Link-Up Library eNewsletter, December 21,2017


DSC_0172
 Hawassa University Main Campus Partial View

The First National Research Conference on SCIENCE RESEARCH FOR ECONOMIC DEVELOPMENT: TRANSFORMING RESEARCH RESULTS AND TRADITIONAL KNOWLEDGE into PRACTICE

 

For Further detail  via this link:   CLICK HERE

 

Atkilt Esaiyas Etisso (MSc)

Director, Corporate Communications, and Marketing

Hawassa University,

Hawassa, Ethiopia

Phone: +251 961399043

ccmd@hu.edu.et , atuesu@gmail.com

http://www.hu.edu.et/hu/ 

AFRICAN LAW LIBRARY.NET, Posted by Editor of Link-Up Library e-newsletter,December 21,2017


 

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Does your country have legal and governance documents on African Law Library’s open source platform? Take a look here to find out! Access to information CLICK the Link: Home – African Law Library – AfricanLawLibrary.net – AfricanLawLibrary.net

AFRICANLAWLIBRARY.NET

ኢትዮጵያ – ሚኒስትሩ በንባብ ለሕይወት ላይ _D/r Abiy Ahmed, Ethiopian Minister about Reading and Life,Published on Nov 15, 2017


D/r Abiy Ahmed Explain about Ethiopian Reading culture and the use of Books.

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